Returns Policy

Thank you for shopping at ZYVARLONETH. Our returns policy is designed to ensure a smooth and convenient shopping experience for our customers. Please review the details below for eligibility and process.

Eligibility for Returns

• You can return items within 30 days of receipt.
• The product must be in its original condition, unused, and with all original packaging intact.
• Proof of purchase, such as a receipt or order confirmation, is required.

Non-returnable Items

• Gift cards.
• Personalized items.
• Opened software or downloadable digital products.

Return Process

1. Contact our customer service at [email protected] to initiate a return.
2. Provide the order number and details of the product you wish to return.
3. Once your return is approved, you will receive a Return Authorization Number (RAN) and instructions for shipping your item(s) back to us.
4. Ensure that the item is securely packaged to prevent damage during transit.

Refunds

Upon receipt and inspection of the returned item(s), we will process your refund to the original payment method. Please allow 5-7 business days for the refund to appear in your account. Shipping and handling charges are non-refundable.

Exchanges

At ZYVARLONETH, we do not offer direct exchanges. To exchange an item, please follow the return process indicated above. Once your return is processed, a new order can be placed for the desired item.

Contact Us

For any further questions regarding returns, please reach out to our support team at [email protected] or call us at (555) 123-4567, Monday to Friday, 9 AM - 5 PM EST.

Thank you for choosing ZYVARLONETH!